Page 1 of 1

How to make image print normally in PDF

Posted: Wed Jul 31, 2019 12:00 pm
by matt____jackson
I've attached 2 files, one is the original DXF file and one is just that file exported as a PDF. You'll see my company's logo is on there. When I print from the DXF file, the logo prints fine, but when I print from the PDF it just prints a black rectangle where the logo should be. This is a problem to me as I will frequently send PDFs to customers.

I can't work out how to stop this, can anyone help?

Re: How to make image print normally in PDF

Posted: Wed Jul 31, 2019 5:56 pm
by Husky
matt____jackson wrote:
Wed Jul 31, 2019 12:00 pm
... but when I print from the PDF it just prints a black rectangle where the logo should be. This is a problem to me as I will frequently send PDFs to customers.
I printed your pdf without any problems. Please doublecheck your pdf reader (?) settings to print a pdf.

Re: How to make image print normally in PDF

Posted: Wed Jul 31, 2019 6:19 pm
by matt____jackson
Oh really?! Didn’t see that one coming. I’m using a Mac and just open it with the stock Preview app. Is there something I should change? What PDF reader did you use?

Re: How to make image print normally in PDF

Posted: Wed Jul 31, 2019 6:23 pm
by andrew
The PDF you've attached looks and prints fine here (macOS, Preview):
Screen Shot 2019-07-31 at 19.23.06.png
Screen Shot 2019-07-31 at 19.23.06.png (58.22 KiB) Viewed 10498 times

Re: How to make image print normally in PDF

Posted: Wed Jul 31, 2019 6:30 pm
by matt____jackson
andrew wrote:
Wed Jul 31, 2019 6:23 pm
The PDF you've attached looks and prints fine here (macOS, Preview):
Screen Shot 2019-07-31 at 19.23.06.png
Dummy question here, but you mean physically printing off right? This is a really weird one if so then.

Any ideas at all?

Re: How to make image print normally in PDF

Posted: Wed Jul 31, 2019 7:11 pm
by Husky
matt____jackson wrote:
Wed Jul 31, 2019 6:19 pm
What PDF reader did you use?
I checked different reader - none of them had a problem with your pdf. I'm on Win10.

Re: How to make image print normally in PDF

Posted: Wed Jul 31, 2019 9:07 pm
by matt____jackson
Ok, thanks for the replies. At least it’s not an issue with QCAD.

I have absolutely no idea where to go from here!! Lol.

Re: How to make image print normally in PDF

Posted: Wed Jul 31, 2019 9:19 pm
by Husky
matt____jackson wrote:
Wed Jul 31, 2019 9:07 pm
I have absolutely no idea where to go from here!! Lol.
If you can't find the setting in your current pdf reader which could (?) cause the problem then just download an other free pdf reader from the www. Do not change the default settings and print the pdf. See what happens ...

Re: How to make image print normally in PDF

Posted: Thu Aug 01, 2019 9:45 pm
by Matfie
Hi

I don't know if this is significant but the image seems to me to be a PNG with transparency. I don't know how these normally work but it looks like it is uniform black with a transparent background. If you edit that to remove the transparency then you might get a result.

Re: How to make image print normally in PDF

Posted: Fri Aug 02, 2019 2:03 am
by CVH
To check the image entity of the dxf in Qcad we need your image file too.
These are not stored in the dxf.
file:
/Users/Matt/Pictures/Work/Logos/Jacksons/Black Logo.png