How to make image print normally in PDF

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matt____jackson
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How to make image print normally in PDF

Post by matt____jackson » Wed Jul 31, 2019 12:00 pm

I've attached 2 files, one is the original DXF file and one is just that file exported as a PDF. You'll see my company's logo is on there. When I print from the DXF file, the logo prints fine, but when I print from the PDF it just prints a black rectangle where the logo should be. This is a problem to me as I will frequently send PDFs to customers.

I can't work out how to stop this, can anyone help?
Attachments
Border.pdf
(497.61 KiB) Downloaded 18 times
Border.dxf
(126.7 KiB) Downloaded 20 times
QCAD-Pro v3.22.1 on MacOS.

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Husky
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Re: How to make image print normally in PDF

Post by Husky » Wed Jul 31, 2019 5:56 pm

matt____jackson wrote:
Wed Jul 31, 2019 12:00 pm
... but when I print from the PDF it just prints a black rectangle where the logo should be. This is a problem to me as I will frequently send PDFs to customers.
I printed your pdf without any problems. Please doublecheck your pdf reader (?) settings to print a pdf.
Work smart, not hard: QCad Pro

matt____jackson
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Re: How to make image print normally in PDF

Post by matt____jackson » Wed Jul 31, 2019 6:19 pm

Oh really?! Didn’t see that one coming. I’m using a Mac and just open it with the stock Preview app. Is there something I should change? What PDF reader did you use?
QCAD-Pro v3.22.1 on MacOS.

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andrew
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Re: How to make image print normally in PDF

Post by andrew » Wed Jul 31, 2019 6:23 pm

The PDF you've attached looks and prints fine here (macOS, Preview):
Screen Shot 2019-07-31 at 19.23.06.png
Screen Shot 2019-07-31 at 19.23.06.png (58.22 KiB) Viewed 988 times

matt____jackson
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Re: How to make image print normally in PDF

Post by matt____jackson » Wed Jul 31, 2019 6:30 pm

andrew wrote:
Wed Jul 31, 2019 6:23 pm
The PDF you've attached looks and prints fine here (macOS, Preview):
Screen Shot 2019-07-31 at 19.23.06.png
Dummy question here, but you mean physically printing off right? This is a really weird one if so then.

Any ideas at all?
QCAD-Pro v3.22.1 on MacOS.

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Husky
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Re: How to make image print normally in PDF

Post by Husky » Wed Jul 31, 2019 7:11 pm

matt____jackson wrote:
Wed Jul 31, 2019 6:19 pm
What PDF reader did you use?
I checked different reader - none of them had a problem with your pdf. I'm on Win10.
Work smart, not hard: QCad Pro

matt____jackson
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Re: How to make image print normally in PDF

Post by matt____jackson » Wed Jul 31, 2019 9:07 pm

Ok, thanks for the replies. At least it’s not an issue with QCAD.

I have absolutely no idea where to go from here!! Lol.
QCAD-Pro v3.22.1 on MacOS.

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Husky
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Re: How to make image print normally in PDF

Post by Husky » Wed Jul 31, 2019 9:19 pm

matt____jackson wrote:
Wed Jul 31, 2019 9:07 pm
I have absolutely no idea where to go from here!! Lol.
If you can't find the setting in your current pdf reader which could (?) cause the problem then just download an other free pdf reader from the www. Do not change the default settings and print the pdf. See what happens ...
Work smart, not hard: QCad Pro

Matfie
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Re: How to make image print normally in PDF

Post by Matfie » Thu Aug 01, 2019 9:45 pm

Hi

I don't know if this is significant but the image seems to me to be a PNG with transparency. I don't know how these normally work but it looks like it is uniform black with a transparent background. If you edit that to remove the transparency then you might get a result.

CVH
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Re: How to make image print normally in PDF

Post by CVH » Fri Aug 02, 2019 2:03 am

To check the image entity of the dxf in Qcad we need your image file too.
These are not stored in the dxf.
file:
/Users/Matt/Pictures/Work/Logos/Jacksons/Black Logo.png

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